PRIVACY POLICY
1. Data controller:
In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), we hereby inform you that the personal data provided through this website will be processed by:
Company responsible: Ibenol Solutions SL
Tax ID number: ESB26699439
Address: C/ Elcano 5, 1º Dcha, 48011 - Bilbao - Bizkaia - España
Telephone:
Email: @ibenol.com
2. Purpose of data processing:
The user's personal data may be processed for the following purposes:
- To manage requests for information and queries sent via the contact form.
- To provide services contracted by the user.
- To send commercial communications related to products or services similar to those already contracted (if applicable).
- To carry out necessary administrative, accounting or tax procedures.
- To manage subscriptions to newsletters, if this functionality exists.
- The user consents to the processing of their data for the purposes described, unless they indicate otherwise.
3. Legitimacy:
Data processing is carried out on the following legal bases:
- Execution of a contract or application of pre-contractual measures.
- Consent of the data subject, when explicitly requested.
- Legitimate interest of the controller, such as sending information about related services.
- Compliance with legal obligations.
4. Data retention:
Personal data will be retained for as long as necessary to:
- Fulfil the purpose for which it was collected.
- Comply with legal responsibilities arising from the processing.
- As long as there is a commercial relationship or the user does not request its deletion.
5. Data transfers:
The data will not be disclosed to third parties, except where legally required or when necessary for the provision of the service (e.g. web hosting, messaging or administration services).
These providers will always act as data processors, ensuring compliance with the regulations.
6. User rights:
Users may exercise their data protection rights:
- Access
- Rectification
- Erasure (right to be forgotten)
- Restriction of processing
- Objection
- Data portability
- Withdrawal of consent
To do so, they must send a written request to:
Email: @ibenol.com
Postal address: C/ Elcano 5, 1º Dcha, 48011 - Bilbao - Bizkaia - España
If they consider that their rights have not been respected, they may lodge a complaint with the Spanish Data Protection Agency (AEPD).
7. Data security:
Ibenol Solutions SL takes the necessary technical and organisational measures to ensure the confidentiality, integrity and availability of personal data, preventing its alteration, loss or unauthorised access.
8. Accuracy of data:
The user guarantees that the data provided is true, accurate and complete, and undertakes to communicate any changes.
9. Modifications to this policy:
Ibenol Solutions SL reserves the right to modify this Privacy Policy to adapt it to new legislation or industry practices. Any updates will be published on this page.