DATA PROTECTION INFORMATION (GDPR)
In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), we provide you with the following information regarding the processing of your personal data:
1. Data controller
Company name: Ibenol Solutions SL
Tax ID number: ESB26699439
Registered office: C/ Elcano 5, 1º Dcha, 48011 - Bilbao - Bizkaia - España
Email: @ibenol.com
Telephone:
The data controller is the person or entity that decides on the processing of your personal data.
2. Purpose of processing
The personal data you provide will be processed for the following purposes:
To manage enquiries, requests for information or quotes.
To provide and invoice the contracted services.
To send commercial communications related to our products or services (with prior consent, where applicable).
To comply with legal, accounting or tax obligations.
3. Legitimacy
The legal basis for the processing of your data is:
The execution of a contract or commercial relationship.
Your express consent, when requested.
Compliance with legal obligations.
The legitimate interest of the data controller in sending information about products or services similar to those contracted, unless you object.
4. Recipients of the data
Your data will not be transferred to third parties except:
Service providers necessary for the management of our relationship (hosting, accounting, email).
Legal obligation or court order.
All data processors comply with current regulations and only process your data in accordance with our instructions.
5. Data retention
The data will only be kept for as long as necessary to fulfil the purposes for which it was collected and as long as the data subject does not request its deletion, in accordance with the legal retention periods.
6. Rights of the data subject
You may exercise the following rights at any time:
Access: To know what data we hold about you.
Rectification: Correct incorrect or incomplete data.
Deletion: Request the deletion of your data.
Restriction of processing: Request that processing be restricted in certain cases.
Objection: Object to processing on legitimate grounds.
Portability: Request that your data be transferred to another controller.
Withdraw consent: At any time, without affecting the lawfulness of previous processing.
To exercise these rights, you can send your request to:
Email: @ibenol.com
Postal address: C/ Elcano 5, 1º Dcha, 48011 - Bilbao - Bizkaia - España
7. Right to lodge a complaint
If you consider that your rights have not been adequately addressed, you can lodge a complaint with the Spanish Data Protection Agency (AEPD).
8. Data security
Ibenol Solutions SL takes appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration or disclosure.